All other streams will only need to attend one assessment centre. We support innovative programs in areas as broad as digital government, consumer protection and major public works. bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. Review the requirements before you start the assessment, for example time permitted. Candidates who are assessed as meeting the requirements for the role but aren't successful in their application may also be offered a place in recruitment pool for future vacancies. Now, for the exciting part - the start of your new career in NSW Government! Please visit Microsoft to upgrade to MS Edge. reengineering,and If you are the successful applicant, you will be made an offer of employment. Save the search query so that you do not have to fill in the search criteria in the future when you want to search for similar positions. practice application and interview questions based on the focus capabilities university, TAFE or school if you have limited work experience. Copyright 2015 NSW Public Service Commission. Includes a list of NSW government boards and committees, appointment standards and the Classification and Remuneration Framework. customer service on behalf of the NSW Government and analysis, design reengineering to support business process improvement and Our merit principles put importance on fit for the role and agency. This is a general guide to the stages involved in the recruitment process. NSW government sidelined independent recruitment process when hiring child safety watchdog Choosing its preferred candidate, the Perottet government once again finds itself having to answer. Role type: Full Time Ongoing. become familiar with all aspects of the job. Our vision is to be aconnected, trusted and caring part of NSW communities. . Role:Process Improvement A background in retail sales is also highly regarded. The job ad and information package will give you instructions on what to put in your application. Not only on capabilities, knowledge and experience. If you are invited to an interview, you may be asked to upload a number of documents to your application online. Includes the behaving ethically guide, positive and productive workplaces guide and the ethical framework. service check (for current NSW Government employees). We aim to have a health system that values its workforce as a vital resource and treats its staff fairly. successful in this role you will have: Experience in a similar role Strong communication, collaboration, and problem-solving Targeted questions are open-ended questions. About the role: The Business Improvement team at Service NSW are?currently looking Employment Type: Permanent Full Time / Part Time. Search for a job at I Work for NSW. a case study exercise where your group responds to a brief on a realistic business scenario. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: Getting recruitment right has never been more important. Guidance for HR and hiring managers to provide a good experience when onboarding employees. You can draw on your experiences from other contexts to show how you have relevant skills. supportting business process improvements, providing solutions aligning with upload your CV. When done well, attracting and recruiting a diverse range of people to the NSW Public Service leads to the selection of the person best suited to the role and the needs of the agency. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: enable candidates to perform at their best We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. 2. Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. We are committed to employment practices that are fair, responsive and inclusive. Position Classification: Admin Officer Level 4. Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. As such, they may be at risk of unintentionally discriminating in the recruitment process. Implications. Multiple positions are available, including full-time and part-time. optimise business outcomes, [email protected]. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. If the referee reports are satisfactory, we may make you an offer. Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. Role:Process Improvement To become a teacher in NSW public schools, you should apply for the . If you don't receive a confirmation email, check your junk or spam folders. Summary a brief introduction about you, your work experience, training and interests. Situational judgement tests are realistic scenarios that you might experience on the job. Total remuneration package: $66338.79 - $67937.54. (BPM) to ensure effective governance and best practice processes and principles Key things to keep in mind as you work through the application process. business strategic plans.In this role, you will: Our team is friendly, supportive and passionate about our work, which is attributed to the rewarding feeling we receive when candidates are placed in positions that make a real difference to the local communities we serve. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. Includes the three remuneration tribunals: statutory and other offices, parliamentary and local government. is specific to the job you are applying for. After we review all applications, we will let you know if you will progress to the assessment stage. Steps of the recruitment process. The Department of Customer Service (DCS) is a great place to work! Select the 'Apply Online' button. We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers. Submit your application by the advertised closing date and time. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. Focus on how your knowledge, skills, and abilities match those needed for the job. You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. How does the job fit with my values and standards? Copyright 2015 NSW Public Service Commission. Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. Industry: National Services & Agencies. east Your application checklist Key things to keep in mind as you work through the application process. The firefighter recruitment campaign takes up to five months to complete and consists of three main sections: STEP 1. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. Have relevant examples and situations that you can draw on to respond to questions. Physical Aptitude Test (PAT) Learn more about STEP 2 STEP 3. Work type: Full-Time. why you want to work in the NSW Public Service. calibrated against core values of passion, teamwork, and accountability to Well also provide your assessment results to your employing agency to support your development. Our common interview format is the structured behavioural interview. Other assessments vary depending on the job and what is being assessed. The NSW SES advertise positions on iWorkforNSW. To be The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! Submit your application online Online assessments Learn more about STEP 1 STEP 2. businessobjectives and If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. They each bring their individual skills, knowledge and backgrounds together to form a strong, innovative and resilient workforce with a common vision to serve the needs of the NSW Police Force and the community, now and into the future. The Strategic Workforce Planning Framework and planning cycle. For enquiries relating to recruitment please Salary Grade 5/6, with the base salary for this role starting This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. While many employers are aware of their obligations, some may not be. All rights reserved. psychometric testing. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. Information for graduates with disability. assessment centres. Assessment processes are often different. Review the requirements before you start the assessment, for example time permitted. calibrated against core values of passion, teamwork, and accountability to Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. All rights reserved. Closing date: 13/03/2023 - 11:59 PM. Try to get a good nights sleep beforehand. Tell us about any adjustments you may need for the assessment process. Find out more by contacting SalaryPackagingPLUS! Manage a portfolio e.g. This is the first stage of the recruitment and selection process under the recruitment policy of a company. The capabilities for the role you're applying for are described in the role description. We have a range of roles available from customer service through to client relationship management and information technology. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Have I always wanted to work in this occupation or sector? You may be trying to access this site from a secured browser on the server. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. present your findings, in writing or verbally. We structure them according to: All our assessment processes involve at least one interview. You will be responsible for undertaking analysis on Use the behavioural indicators to prompt you on customer service actions and responsibilities. Legal directions made by the Commissioner to agencies from 2013 to now. [email protected] For technical questions or issues, please contact the I Work for NSW Support Desk on 1800 562 679 or . This means you have met the job requirements and may be considered for similar jobs for up to 18 months. I was provided with the best pool of candidates I could have asked for. you will drive the end to end recruitment. explain how youve shown your knowledge, skills, and abilities in a certain situation. You will be asked to select your preferred program stream/s. We are focused on delivering first-class customer service and digital transformation to serve the people of NSW and better the community. All our assessment processes involve at least one interview. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to: [email protected] We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Explain what attracted you to want to work for the NSW Government. Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. Information on what to consider when looking for jobs. You will be asked to select your preferred program stream/s. steps and track your progress throughout the recruitment process. Personality questionnaires are useful to gauge how likely you will fit in a job or team. Visit Website Visit Profile. At this stage, you will be asked to complete two different online assessments: an individual task and a personality assessment. We embrace diversity, celebrate our differences and inspire each person to be their authentic self at work. The Public Service Commission's Employment Portal offers advice on recruitment and selection, including legal requirements of the Government Sector Employment Act 2013 and the Government Sector Employment (General) Rules 2014, and the NSW Office of Local Government oversees Guidelines for the Appointment and Oversight of General Managers (2011). The code and framework applied to all PSC employees. a range of business processes identification, modelling, analysis, design and Complete your application using the online form on. The Ministry of Health recruits employees on the basis of merit. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Service NSW is the leader in providing You then prepare a response in the form of a letter, email, memo, or briefing. other activities, such as group exercises or role plays. When preparing your application, there are some key things we need to know about you. Enter the search query name below, then click "Save". We are a diverse and inclusive employer and we strive to reflect the community we serve through our workforce. If you have any further questions you can contact the Recruitment team on [email protected]. We're a New South Wales government organisation leading the group of transport agencies and divisions that keep NSW moving. business strategic plans. Applying for the Position. Line manager: sub managers within the same department. They may be written or presented through video or audio format. Information on how to request adjustments to the application and assessment process if you need them. The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. Try to get a good nights sleep beforehand. The job ad and information package will give you instructions on what to put in your application. Our values of accountability, trust, service, and integrity drive our initiatives and culture. Please read and understand NSW Health policy directive. You may not proceed through every stage of the assessment process. Support business to develop process models, relevant documentation and training Search jobs. Ensure you have reviewed the requirements for each stream you are applying for. Think about what we are looking for in asking this question. This role at our Balmain Shipyard is a wonderful long term opportunity for a candidate excited about working in public . Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments Coordinate, monitor and review business processes to identify gaps and A good place to start to guide you through the hiring process is business.gov.au - Hiring employees. COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. use a real business situation such as the start-up of a new program. supportting business process improvements, providing solutions aligning with You Belong HereWe are committed to diversity, inclusion, and new ways of working.We have 8 million+ reasons to care and want our employees to represent the communities that we serve. A targeted question on capabilities asks you to describe how you used your knowledge, skills, and abilities in a certain situation. All rights reserved. Relate your passions and interests to what the job offers you. The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. Identify the hiring need. Strategy and Customer Support Divisionwithin Service NSW brings focus The application process Read more about the application process for the 2023 NSW Government Graduate Program. Each test measures something different according to the scenarios they contain. Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. Come join us and influence the future of our great state. A career at the Department of Customer Service (DCS) allows you to serve the people of NSW. We are focused on delivering first-class customer service, digital transformation and regulatory reform. Complete and submit your application. Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. Test your computer equipment before you start. listed in the role description. All assessment centres will be conducted virtually via Zoom video conferencing software. Applicants who are able to do this are more likely to progress through the application process. A technical skills assessment measures your professional or occupation-specific skills. Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. The purpose is to determine if you can do a technical part of a job. assist with interview and other assessment techniques. Includes resources to help managers become disability confident, inform employees with disability, and how to make workplaces inclusive for people with disability. Do you have a passion for anything and everything to do with technology? Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. optimise business outcomes There are currently 110 jobs We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. The guide is organised around five areas that have the biggest impact to achieving successful recruitment outcomes. Think about what you did in other jobs and your achievements. Sometimes targeted questions ask you about: These types of questions give you the chance to tell us about what drives and motivates you. Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. Recruiting. Some roles require you to be at least eighteen (18) years old. Coordinate, monitor and review business processes to identify gaps and Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing other activities, such as group exercises or role plays. Tell us about any adjustments you may need for the assessment process. The same applies if you are a recruitment agent. You will be asked to accept the offer online. screening checks. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Following a recruitment process an applicant may make an access application under the GIPA Act seeking access to government recruitment information. So we work with a range of recruitment specialists . Advise and create appealing advertising campaigns e.g. Personality questionnaires are useful to gauge how likely you will fit in a job or team. Discrimination laws relate to the recruitment process; Tread carefully when considering criminal records in recruitment and during employment [1] NSW Civil and Administrative Tribunal Click here to see what we doTheRisk, assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. Your resume (also known as curriculum vitae or CV) is a summary of your: A resume needs to be up-to-date, clear, concise and well organised. The following question is about the 'Commit to Customer Service' intermediate capability. Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. You have gone through a rigorous process and are the person best suited to the job. You need to reapply if you find another opportunity. Check that you've received an email confirming your application. If offered, do a sample assessment before completing the formal assessment. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Copyright 2015 NSW Public Service Commission. I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. analysis, design reengineering to support business process improvement and We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. Education qualifications and relevant training. The GRP facilitates the recruitment of teacher education graduates for . at $81475 base plus superannuation. Referees name, title and contact details. Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. Stages in the recruitment process Stage 1 - Application Carefully review the job advertisement to determine if the role is right for you. Example: Responding to a targeted question about your capabilities. The following are especially helpful: Use the behavioural indicators to help you think of a relevant example of what you did in other jobs or contexts. Write your response with honesty and passion. Inclusive recruitment . Our recruitment process is in line with the Government Sector Employment Act 2013. In this stage you will be asked to provide information about your experience, interests, and education. If you did something as part of a team, be specific about your role. Stepping Up Website: is a resource designed to help indigenous job applicants apply for positions in NSW Health. optimise business outcomes Information for graduates with disability. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. 5.0 | 1 review. If you have applied for multiple streams, you may be successful in both. The purpose is to determine if you can do a technical part of a job. The majority of stages in the recruitment process are managed by FRNSW. Please read and understand NSW Health policy directive (PD2022_030). The primary, legal and digital streams will complete the same activities including same individual task.