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*A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at [email protected] or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST Life on-board. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. . The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. If you look at the cancellation policy on Princess. All Rights Reserved. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. I hope my TA is correct and I will see a FCC for the insurance and the deposit for my canceled Feb 2022 cruise; even sweeter if the expiration for the FCC is December 2023. Started June 21, 2021, By Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. Travel Insurance Benefits2(Underwritten by Nationwide). And how long is that Princess future cruise credit valid? I was refunded all but about $500 to my credit card within a few days. Our FCCs must be booked and sailed by December 31, 2022. Maybe I will do a land trip if Covid testing is withdrawn. Thats no fun. Cruises six to nine days: $250 per person . Will be very interesting to see where all of this lands! If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). In fact it was the opposite. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. As of 2021, it is the second largest cruise line by net revenue. Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. How long will it take to get my refund or FCC? Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. Call 1-800-Princess or contact your Travel Advisor. Princess Cruises Cancellation Policy: Can I Get a Refund? No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Your benefits just got better and you can still enjoy low prices! We strongly recommend that all eligible guests be up to date with their COVID vaccines. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. 3rd time my Enchanted Princess is canceled. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. . Received Princess notification of my cruise they cancelled. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. 75% of full fare. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. I was told by my TA that that amount would be issued within a few months as a. We got a credit which has to be used by the end of the year. The cruise line is providing compensation options and details. We make it easy for you to choose a cruise. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? So now we have been canceled again. 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. That's where Cruise with Confidence comes in. Regular1-800-774-6237number. Princess Cruises is an American cruise line owned by Carnival Corporation & plc. I was told by my TA that that amount would be issued within a few months as a Princess FCC to be used by the end of 2023. Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. Yep, our Pacific Coastal on Majestic in May 2023 was axed. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? //]]>. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. CC Help Jenn CC Help Jenn Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. These FCCs can be used against any holiday that is on sale at the time of booking. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. Other items purchased prior to the start of your cruise will also be refunded. Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess including meals, hotel, and transportation. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). This means that you have longer to decide if you wish to pay the final balance. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. Life happens, however, and it's good to be prepared for when the unexpected happens. Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. I would hope FCC would be for what I paid for original cruise. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. "Over the past year we have operated hundreds of cruises thanks to the . NEEDED Show Coupon Code Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. Not quite sure why. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. I am one of those leaving here to cruise. Ill remember that for next time, or I suppose I could pursue it now. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. Every cruise line calls it something different! Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. Posted 13 hours ago. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. Decide where to go, when, how long, everythingthe choice is yours! The final ship in the fleet to resume guest operations will be Sapphire Princess out of Los Angeles on September 24, 2022. 1. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. In total, 18 itineraries are canceled, including those that can be combined into longer sailings. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies.