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L:\TRNG\EPR\Rio QRG in progress\Rio QRGs For Approval\Uploading Documents RiO QRGV1.doc 17/03/17 2 An updated list of patient documents will display Click the Word icon and click Open to the subsequent Internet Explorer message if you wish to view the document Click Cancel on the Internet Explorer message if you wish to select a ePMA software helps to ensure that people receive the correct medication at the right time. Typical roles include,administration Staff, clinical Staff, clinicalmanagers, socialworkers, healthcare support workers, supportworkersetc. Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. Examples of non-clinical activity would be: If you have any questions or queries, please just click on the address below to email us: To all of you who have inputted into this so far, we would like to say a massive thank you. As part of our commitment to providing you the best possible RiO experience, we are doing the following: 1. You can edit the date if required. Making RiO easier to use. Using RiO has improved our immunisation data recording from around 24% to 80% in some cases, strengthening our recent Measles Outbreak Plan, which is targeting non-immunised children. "These six London mental health trusts now have a modern IT system to support key clinical services. Its better for your time management, you know that when you go in to see a patient, that you've done everything before you leave. Design Theoretically informed, longitudinal qualitative evaluation based on case studies. In this column from NHS Connecting for Health, Dr Hashim Reza, consultant psychiatrist at Oxleas NHS Foundation Trust and mental health clinical lead for the London Programme for IT, and Kenny Gibson, primary care and IT information manager at Lambeth Primary Care Trust, discuss is use and benefits. !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. ? RiO using the HCPs diary. The Outlook Web App (OWA) Learning Series will provide you with the skills and guidance on how to use, and make the most of, Outlook Web App. NHS London says the systems provide part of the foundations for the NHS Care Records Service. Risk ratings of Low, Medium and High are no longer required, and so have been removed. Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. CSE Servelecs web-based electronic care record system, RiO, is designed for health and social care organisations that need a single source of information about their clients. We have already seen staff benefit from no longer having to dig through paper records and spend hours searching through legacy systems. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Rio Mobilise enables health and social care enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time. It does not store any personal data. It should only take a minute or two to complete. Servelec specialises in the design, development and implementation of Electronic Patient Record (EPR) and Patient Administration Systems (PAS), social care case management software and early years . Improving population health through successful partnerships. One of the key challenges is that these patients are often treated by a wide range of healthcare professionals, including psychiatrists, community nurses, clinical psychologists and occupational therapists. Clinicians review the care plan with the patient and their carer on a flat panel screen or even, in some teams, by projecting it onto a wall through a media projector giving a totally new meaning to patient involvement. Only available if your organisation has access to RIO. The Kent Integrated Dataset (KID) aims to provide insight into system-wide health and care utilisation for the whole population of Kent and Medway. L:\TRNG\EPR\QRGs and Service Specific Resources\Generic QRGs\Rio QRGs Uploaded\Saving Letters using DropZone RiO QRGV1.doc 08/09/17 1 RiO - Saving Letters using DropZone When you edit a letter you will need to use RiO's 'DropZone' feature in order to save a copy of the letter to the patient's record. l}62u>#w~2E O{NXX /Rotate 0 We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. Our Rio EPR system was developed in collaboration with many healthcare experts. Failure to do so may delay activation of your Rio account. RiO(Mental Health)Electronic Patient Health Record SystemCourse, Record ward activity and upload documents to. Meet government policy and the NHS agenda. - The system is significantly more user friendly and quicker than the old system and is being used by many more staff. /F2 10 0 R Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for. endstream endobj 196 0 obj <>/Metadata 19 0 R/Pages 193 0 R/StructTreeRoot 24 0 R/Type/Catalog>> endobj 197 0 obj <>/MediaBox[0 0 612 792]/Parent 193 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 198 0 obj <>stream 213 0 obj <>/Filter/FlateDecode/ID[<81EB6F832F6FC3479431240C66910C25>]/Index[195 32]/Info 194 0 R/Length 94/Prev 824888/Root 196 0 R/Size 227/Type/XRef/W[1 3 1]>>stream Further info can be found in the staff privacy notice on the trust intranet. Go to the patient's Clinical Portal We have a comprehensive and respected training scheme for mental health nurses. With this improved flow of information between the trusts, patients stand to gain improved access to services and a better treatment experience. Improve patient engagement and reduce costs by up to 80%, using artificial intelligence to transform patient services, automate conversations and improve patient care. Use the NHS number or the minimum dataset of surname (family name), forename (given name), date of birth and gender. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. It helps you improve outcomes by providing a holistic picture of patients in your care. /Parent 14 0 R /F3 11 0 R From within the RiO Patient Record, select the JUYI tab: ) V#vR hb```c``*c`a`* B@Wu P&:(f`, qzQ!` l9%%(d >$5d%oxF.BeeircJ S\eNFT1|a*UelC-Qewz.v4(R. This is time-consuming and can lead to record inaccuracies and costly reporting inefficiencies. Mental health care often depends on many different health professionals working together to provide complex packages of care. << >> F52cX=sigpkYnfmdqmN Ps-f 7p ! Please get in touch for a quote if you would like to book this live online course for your organisation only. /Length 3316 RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone :FAk_v~K;~3~mpc Y], /H#*KUHL Rio Virtual Assistant emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses and escalating to the support team as necessary. Dr Hashim Reza, consultant psychiatrist and clinical director at the trust, said the London mental healthcare community now had a computerised patient record system as good as any in the world. /CropBox [0 0 595.32 841.92] <> The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. You can manage prescriptions and medication digitally and reduce the risk of prescribing incorrect medication, allowing you to increase best practice and reduce costs. hMnF5F'``qq?>{={0- u2 eObs software provides you with a tool to digitally record and manage clinical and care observations and sustain high quality and safe care on inpatient wards and throughout your community and mental health care services. Configured to fit your requirements, we c. HV]o0}pmDn#4a&i &B1Zt&*M5{v>M.4KiBQ <> Old Street A leading electronic patient record system for secondary care, it operates across mental health, child health and community care settings and interoperates easily with other systems. Rio Mobilise works across teams as one central app integrating with our Rio EPR system in real time. On top of this, video calls can be set up instantly without any need for . We provide a range of services from acute and forensic Mental Health services for adults and older adults, Primary Care Mental Health, Physical Community services and a range of Childrens services, both Physical, developmental and Mental Health. All eLearning modules use dummy data. This website uses cookies to improve your experience while you navigate through the website. Click here for more information about how we use cookies on our site or read our privacy policy here. Necessary cookies are absolutely essential for the website to function properly. What is an Apprenticeship and who can apply? Note that no live patient data has been used in this module. Critical decisions are taken more quickly because key staff from different teams can review notes, discuss clinical problems and record their conclusions. During 2020, as part of or GDE Programme, we deployed CITO a new EDMS. Some patients may have multiple services open to them concurrently. Over 8 million records were migrated from the old system to CITO and, following detailed discussion and debate with a Document Management Working Group, all he existing metadata was remapped to a new structure taken largely from an NHS Scotland Document Management Standard. Its took a lot of pressure off my job role. "It is helping clinicians to provide the best care to our patients by giving them the information they need at their fingertips, when and where they need it. 1 0 obj RiO in a mental health trust: Dr Hashim Reza. Full integration with other systems and software: Significantly enhance care quality, clinical safety . Make the end user experience as seamless as possible. If there is an opportunity to improve something, take it. Kazandra Navarro pitched a five-inning shutout while also belting a three-run home run to lead the Rio Rico Hawks past the Nogales Apaches 10-0 in high school softball on Tuesday. /Image33 5 0 R A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. /Tabs /S Initially, I was involved in long discussions with a group of multi-disciplinary colleagues, reviewing each others assessment schedules and record keeping methods to agree a single set of specifications that all London mental health trusts could sign up to. However, you may visit "Cookie Settings" to provide a controlled consent. They are able to simply log into Accurx with their NHS email and require no further training to use the software beyond the basic setup instructions. Game changing Intelligence for Microsoft Managed Service Providers. YJr:&@&ge2k. The solution improves all aspects of the screening process and provides benefits for both the patients and the healthcare professionals. hbbd```b``"kB" &H`LU*` The solution ensures early identification and screening of vulnerable people of all ages and provides increased flexibility for health staff as they can take their mobile device to police cells or a court setting. Today, its trusted by thousands of healthcare professionals to improve quality of care, clinical safety and patient experience, while also increasing efficiency on a restricted budget. Oxleas NHS Foundation Trust was one of the first of the mental health trusts in London to have completed a trust-wide switch to electronic records. Each patient works with at least a psychiatrist, dietician and family therapist. Oxford Health Member of StaffMUSTcomplete the eLearning viaL&Dto register your completion of the eLearning for training records. You can work more smartly, removing the need for written records and charts, which lets practitioners spend more time with patients, improve care and safety and save time and money. The module helps improve the efficiency, safety of prescriptions, and prevent costly prescribing errors by ensuring the correct information is always available and preventing users duplicating or misinterpreting it. There have been challenges the time taken to input information into the computer based record system was initially a challenge for most teams but in Oxleas we have allowed clinical teams to evolve local solutions depending on their resource base. Electronic patient record (EPR) systems provide a centralised view of patient data, giving healthcare professionals access to the information they need to make informed decisions. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. By clicking on a 'case' % . Our solution allows you to view and update patient care records securely through a web browser and provides real-time patient information and alerts at the right time in the right place. As well as working with NHS Trusts and councils, we also work withprivate healthcare organisations, charities,and schools throughRio Cloud. Individuals can also fill out pre-appointment and assessment forms before they arrive at the service, reducing admin time and improving the patient experience. These cookies will be stored in your browser only with your consent. It's completely changed the way that we document within community nursing services, which enables us to provide better quality care. Important: We can only deliver this course if your organisation has access to the RIO system. However, capturing and sharing this information often proves difficult meaning clinicians miss out on important insights into the patients wellbeing and coping strategies. . ", Dr Reza said that the introduction of new systems inevitably required a big culture change. %PDF-1.5 % endobj www.awp.nhs.uk Designed by Ged Wood, Learning Technologist, Learning & Development, Woodland View, Brentry Lane, Henbury, Bristol, BS10 6NB Team / Ward 7 Quick Reference Guide Version April 2014, for RiO 7 order p32 Print this Quick Reference Guide, double sided, on only 4 sheets of A4 paper Guillotine across the centre Flexible training With live online, you can interact, ask. We also use third-party cookies that help us analyze and understand how you use this website. Observations and vital signs are stored immediately on the patients clinical record on the Rio EPR system, so upto-date information is always available at the point of care. << Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. gs 2-l6IRyJ!TB:?Z_IIcAoAs0Ag ~!/MP.vC{m^o5Zez|b$23 Vh]KST"dRg=W/i7j_!3./BxXU@Q~>{2@Df%HzxG~J-Ij%?g\6? 2 0 obj Sharing data usually requires manual access and duplicate data entry. This might include you using a pulse oximeter to take oxygen readings, which you. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. But opting out of some of these cookies may affect your browsing experience. We developed the Mood Diary App (in partnership with Total Mobile), to support the Zero Suicide Programme and reduce the risk of self-harm and suicide. These cookies ensure basic functionalities and security features of the website, anonymously. The information is now stored in a patient centric manner allowing each clinician access to all the records for a specific patient. Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. The system is significantly more user friendly and quicker than the old system and is being used by many more staff. Customizable filters allow for user defined, specific and pertinent searching. Due to the constrains of the Pandemic, training using e learning and remote classroom teaching where required but this has been both effective and efficient. The course equips learners with the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. We uses analytics cookies to help us improve our website for our users. In the clinical portal, for example, we can get access to all the information we need about the patient quickly and securely. Martin Baggaley, South London and Maudsley NHS Foundation Trust medical director and consultant psychiatrist, and former clinical lead for the NHS London Programme for IT, said: "The new systems are all about making life simpler simpler for NHS staff to access patient data which is in the right place at the right time, and simpler for patients to deal with a more efficient NHS. <>>> For us, RiO has brought continuity to the patient record that wasnt there before the podiatrist can see what the physiotherapist did last week, and the school nurse can see the childs full childhood immunisation regimes all of which results in better, safer patient care. /Type /Page Provide better, safer, patient-centred care. Mental health, community and child health, Rio Electronic Prescribing and Medicines Administration (ePMA), Rio Criminal Justice Liaison and Diversion Service (CJLDS) Screening, Clinical Lead, Berkshire NHS Foundation Trust, Community Psychiatric Nurse, Berkshire NHS Foundation Trust, mental health, child health and community care. Necessary cookies are absolutely essential for the website to function properly. Laptops have limited battery life and the extra weight to carry also presented some ergonomic issues. Dr Amir Khan shows you how to test yourself for coronavirus (COVID-19) using a self-test rapid antigen test kit, as well as how to read your result and report it to the NHS. It saves time and money, enables faster, safer decision-making at the point of care . The RiO electronic records system takes this further with an additional benefit that patient records are available at multiple sites in real time to those who need to consult them. You said -the BPRSAssessment Form did not enable staff to record objective/contextual information and that having an area for staff to add comments would be beneficial. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The opportunity to self-manage their care. >> It is downloaded to iNurse and the HCPs appointments for that day can be seen. Our platformenables a safe, secure environment to share data between various systems and mobile apps. on behalf of someone else, use the spy glass to search for them. How to use RiO v4.7 To access the RiO Clinical Support, click here The cookie is used to store the user consent for the cookies in the category "Analytics". 2 0 obj Rio Mobilise enables us to do that. Tameside 8_e2 We can complete all our notes within the patient's property so there's no bringing back paper, there's no filing and it reduces the fact that staff have to return back to the office in their working day. e*ntaa~j?doyM/ NO9ykUCSiT.@ dKz;W9-=;(e:5]vv}PV5e]5j t:75w2%OY'3p*#_-L=,Q!K%20LE%vR'L4P1X.H'LTF!"0{fx6Y7PYrU/U :Y=}E The ePMA module provides a digital system for prescribing, verifying, and administering medication. /Image36 6 0 R /XObject include the letters 'NHS' within the written version of the name. Find out more aboutorder communications software. Click here for more information about how we use cookies on our site or read our privacy policy here. IntroductionElectronic healthcare records from the UK are accessible to researchers via a number of platforms, but these platforms typically include data from a limited subset of health and care services. Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. The system supports the vision to hold one integrated, electronic health record (EHR) for each person, to make it possible to deliver the highest quality and most efficient healthcare service. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. All clinicians involved in the care of a patient write into the same care record, which enables a care plan to be created more quickly. Rio Cloud is designed to inform healthcare practitioners and put clinical needs first, improving decision making and supporting to provide the best possible care. Its just changed everything. A wide range of clinical and professional training is available for: nurses, doctors, psychiatrists, therapists, psychotherapists and psychologists. RiO CHECKLIST /S /Transparency Some of our customers experienced a 15% reduction of staff visits to base using Rio Mobilise. We have an entirely end-to-end solution with the Rio EPR. endstream endobj 200 0 obj <>stream Patients of the trust will be in contact with one or more of these services. Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care. endstream endobj 201 0 obj <>stream It's hugely important that we can give staff the time that they need to do their job within their contracted hours, not having to work additional hours just to keep up. /GS7 3 0 R Mood Diary helps to support a persons mental well-being, with constant access to their Safety Plan and emergency contacts on their mobile phone. Please use a laptop or desktop computer to view the elearning. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. ]s:AQ=AJP \s{X=z *MpSN{i{ 'sCi]Z2koG>sr)~$M9$( GnX{~8}^P50+"R#ryHQC\3>~U;x{a'3O",U ehyG\K.Z[rX>=-j^=I6$mY345Z-xXA)]Jt}A_+TMYS2dDm1B@:{cfH)A|VTcp4-w/. Records can be created, accessed, and updated at the point of care reducing clinical risk through misinterpretation of hand-written records. We'll assume you're ok with this, but you can opt-out if you wish. /Type /Group % The trust serves three London boroughs with a combined population of about a million people. Smartcards work just like Chip & PIN credit cards and are used to access information on the Trust's IT systems, just like we would normally use a username & password. Prior to that we held many legacy and current records on paper. 0 Vital patient information is contained with the EPR system, increasing productivity, reducing delays, and eliminating potential errors. /Image32 7 0 R >> Were already seeing improved interoperability between internal systems due to the flow of data the system provides. /Resources NB: Your login details will only be distributed to you on submission of your results certificate. Patients benefit because the healthcare professionals that they are seeing have access to up to date information in the home with the patient at the time. Please provide feedback on the eLearning course once completed. /StructParents 1 This functionality can be used as a method of highlighting vitally important EPR software typically integrates with other medical systems. You Said: Couldnt book non face-to-face activity in the diary, RiO: It can be done in daily & weekly view. With patients potentially receiving healthcare from so many different teams and practitioners within these settings, it is vital that we have a patient record that allows everybody to keep records in one secure system. Each of the trusts have received CSE Servelecs RiO mental health system, installed by BT the local service provider for London. This has already brought tangible benefits to patients and the people who care for them. The Clinical Record Interactive Search (CRIS) system has been developed for use within our NIHR Maudsley Biomedical Research Centre. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. In order to flag the entry as a COVID-19 record the Registration Authority (RA) Agent enters the following data: choose UK passport as the photographic evidence - enter 000000000 in the passport number field and the date 1 April 2025 in the expiry date field PMVA Training: What is PMVA training? 3 0 obj Until fairly recently, each professional discipline maintained its own patient records separately, within the same NHS trust. Order Communications software enables you to communicate digitally with your local pathology and radiology services and replace historical paper-based methods. Initially implemented in 2006, RiO collects both demographic and clinical data, improving the quality of immunisation information held on each child in Lambeth. OL6 7SG, Designed by Elegant Themes | Powered by WordPress. CSE Servelecs RiO electronic care record system is being delivered to community and mental health trusts in London as part of the National Programme for IT in the NHS. Briefly describe the initiative/ project/service; please include your aims and objectives. These cookies will be stored in your browser only with your consent. Oxford Health NHS Foundation Trust website requires JavaScript, but JavasSript is disabled in your web browser. %PDF-1.5 /F1 9 0 R When it was first implemented, there were some concerns about accessing it on laptops in community settings. These cookies do not store any personal information. Simply follow these steps: You should see this page on the screen: For further information on each of the four main sections, please see the information overleaf. This cookie is set by GDPR Cookie Consent plugin. Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. Information included in this eLearning was accurate at the time of publishing date: December 2022. Find out what are the improvements some of our customers experienced since using the Rio Mood Diary module. But opting out of some of these cookies may have an effect on your browsing experience. iNetwork We have one patient record; no matter if we are treating a podiatry patient or a mental health patient, we have a single view of a patient's needs. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Oxford Health Member of Staff MUST complete the eLearning via L&D to register your completion of the eLearning for training records. /ExtGState How to use RiO You are able to access the User Guides, Clinical Support and the Support Forms via the Ourspace web-site. By using this website you agree to our use of cookies. Perfect for dispersed teams working from home. << CITO is closely integrated with RiO, the Trust EPR and we have also built a Microsoft Word Plug in which facilitates direct upload to the system from Word, where this is required. Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. This course is delivered live on-line with a trainer and can be accessed via a PC,Macor Tablet. Our Rio Electronic Patient Record (EPR) Software helps you to know more about your patients to deliver better care. The Trust processes information about you, in monitoring and completing Carenotes training. You also have the option to opt-out of these cookies.