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How would you handle a situation where a passenger becomes agitated and unruly during flight? You have so many seconds once you begin to answer the question. After we landed, paramedics boarded the plane to assist the sick passenger. Tell me a time you went above & beyond for a customer. Most new-hire reserves will coordinate with other flight attendants (and sometimes pilots) to share the costs of a "crash pad." This is nothing more than a large house or apartment with several bedrooms, a shared living room, kitchen and bathroom that accommodates anywhere from 6 - 12 people. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The company also offers several other types of training for its pilots, including recurrent training that helps us stay up-to-date on current regulations and safety procedures. Initial Application Head to our website to apply and learn more about Maintenance careers with us. How did you handle it? I have an interview with PSA Airlines in the next couple of weeks, and theyre flying me out there to do so. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, 10/13 Applied 10/17 Video Interview Invite 10/19 Video Interview 10/20 F2F Invite 11/2 F2F Interview *PREVIOUS FA EXPERIENCE PRIOR TO PSA* Applied online & received an invite for the video interview within a few days. Interviews at PSA Airlines Experience Positive 79% Negative 9% Neutral 12% Getting an Interview Applied online 82% In Person 11% Other 2% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at PSA Airlines Flight Attendant (240) A&P Mechanic (4) First Officer (4) Crew Scheduler (3) See more interviews for top jobs 4. Its not easy, its not difficult just be yourself and youll get it.Be professional, smile and make sure youre confident . If you are successful in the interviews, you will be offered a job on the spot. Example: I use several different kinds of tools when inspecting aircrafts. Example: If I was working as a PSA Airlines flight attendant, I would first make sure that all passengers were comfortable and had everything they needed. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I have always been interested in flying and would love to get paid to do something I enjoy. Then, I would check with my colleagues to see if anyone could take over for me so I could help get the plane ready for its next flight. Describe a time you provided excellent customer service. Interviews at PSA Airlines Experience Positive 78% Negative 9% Neutral 13% Getting an Interview Applied online 81% In Person 11% Other 3% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at PSA Airlines Flight Attendant (240) A&P Mechanic (4) First Officer (4) Crew Scheduler (3) See more interviews for top jobs They are looking for flight attendants left and right. We met in the lobby and mingled for a bit before being invited into the presentation room. Flight Attendant Interview process at PSA Airlines Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 25% About two weeks 25% About a month 25% More than one month 15% About a week 10% Most reported steps Group interview 85% On-site interview 80% Background check 70% Drug test 70% Presentation 25% The next day I was invited to the F2F at a hotel in Charlotte. Click here to see the total pay, recent salaries shared and more! Typical with the other gouges they had us wait in the cafeteria. An active-duty flight attendant interviewed me. I want everything to be perfect and sometimes I get so caught up in the small details that I forget to see the bigger picture. Over all the experience was good and always do you research on the airline. No problems with the interview. We also collaborated on projects like training new hires and developing new procedures.. Tell me about a time you went above & beyond. Describe a time where you had to deal with a difficult customer? Interview process at PSA Airlines Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 38% About two weeks 25% About a month 14% About a week 13% More than one month 10% Most reported steps On-site interview 77% Background check 64% Drug test 62% Group interview 47% Phone call/screening 43% Continue Reading. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Then we split into (2) groups & they asked (2) situational questions the answers were to be in STAR format. So be prepared to think fast and just be yourself. The process took 2 weeks. A PSA Airlines Flight Attendant typically has a wide range of responsibilities, which can include: Provide a safe and secure environment for passengers, crew members, and aircraft Ensure compliance with all applicable Federal Aviation Administration (FAA) regulations and company policies Interview. Example: I worked as a Flight Attendant at SkyWest Airlines for three years before I applied here. DAYTON, Ohio - PSA Airlines, a wholly owned subsidiary of American Airlines Group, Inc., is now proud to offer the regional industry's leading compensation package for Flight Attendants, which will provide higher pay, commuter benefits and an enhanced quality of life. We also read a brief PA out loud. Following application, you will immediately receive an assessment to complete. After the group interviews, we were called in individually for 1-1s. I mingled with all of the other potential applicants for the job. Your email address will not be published. Its not easy, its not difficult just be yourself and youll get it.Be professional, smile and make sure youre confident . Prepare for the types of questions you are likely to be asked when interviewing for a position at PSA Airlines. Will you be okay with relocation? We walked into a room; we had to present to ourselves and say an interesting fact. So be prepared to think fast and just be yourself. I have not been offered a CJO just yet! I interviewed at PSA Airlines (Charlotte, NC) in May 2022. Then there was a presentation about the job and the expectations. The interview session was broken into three parts. They want to know that you have goals and aspirations, but also that youre willing to work hard to achieve them. Example: If I was working as a PSA Airlines flight attendant, I would first make sure that all passengers were comfortable and had everything they needed. Interview is very easy. How did you handle it? Initial Application What can you bring to our company? The process took 6 weeks. What is your weakest skill as a passenger service agent? From there they do one on one interviews to ask more personal questions. the Flight Attendant reports for duty as directed by the Company, and ending fifteen (15) minutes (30 minutes for an international flight) after the Flight Attendant's . The next day I was invited to the F2F at a hotel in Charlotte. Login with Google! 1. During my time there, I learned valuable communication skills and customer service techniques that helped me develop into a confident professional. Video Interview (record answers) Is PSA Airlines a good company to work for? Commitment to the best compensation package | PSA Airlines. Example: I currently hold my private pilots license with instrument rating. At my last job, I was part of a large team of flight attendants who communicated regularly about our schedules, customer needs and other relevant information. The PSA interview is one of the most important aspects in our hiring process. No problems with the interview. What was your most difficult job? Initial ApplicationTalent AssessmentVideo Interview (record answers)In person interview Interview is very easy. The next day I was invited to the F2F at a hotel in Charlotte. They want employees who are available when theyre needed and able to work overtime if necessary. What skills would you bring to this position? Our Flight Attendants are the face of PSA Airlines and American Airlines and are service professionals of the highest caliber, with the desire, drive and passion to provide outstanding service. I interviewed at PSA Airlines (Charlotte, NC) in Apr 2022, First a video interview, then in person group interview and they hire you on the spot if you get job and are what they are looking for. We met in the lobby and mingled for a bit before being invited into the presentation room. - just breathe (if you did everything above, youve got it, so breathe, be yourself & enjoy the time mingling with amazing people! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you are chosen after the registration process, you will be contacted within one week to do an online video interview. Then there was a presentation about the job and the expectations. I applied online. Dont act like a robot! Then we split into (2) groups & they asked (2) situational questions the answers were to be in STAR format. Be the first to find this interview helpful. Candidates applying for Captain had the quickest hiring process (on average 1 day), whereas QC Supervisor roles had the slowest hiring process (on average 90 days). When answering this question, be sure to mention all of the shifts that you are available to work and provide reasons why you would prefer one over another. - prepare for situational questions so you can provide a clear, quick & concise answer! Will you be okay with relocation? The process took 6 weeks. I interviewed at PSA Airlines. We met in the lobby and mingled for a bit before being invited into the presentation room. 3. Experienced First Officers with over 500 flight hours will receive a $75,000 sign-on bonus and top-tier pay starting at $90 per hour. The premier community of current and former flight attendants on Reddit. The process took 2 weeks. We also read a brief PA out loud. One things that did catch me by surprise was them making us introduce ourselves to the whole group. We created a three-day orientation where we introduced new hires to all aspects of the company, including policies, procedures and benefits. When answering this question, be sure to mention your career goals as well as any personal goals you may have. Then its a recorded video interview. Went to a class room where there were assigned seats by last name. The online interview may take up to 30 minutes. My goal is to become a commercial airline pilot in five years. The company values collaboration and communication, so its likely that youll be working with others to achieve goals. Flight Attendant and nurse at a HealthCare facility. Its not easy, its not difficult just be yourself and youll get it.Be professional, smile and make sure youre confident . Be the first to find this interview helpful. What can I expect? I'm at a good time in my life to pursue my dream and passion with an aviation career. If you dont hold any licenses, explain what other qualifications you do have and how they relate to this position. If you are successful in the interviews, you will be offered a job on the spot. Prepare for star format questions and you will do well in this interview . What kind of tools do you use when inspecting aircrafts? Smile big, show your true personality. New-hire Mechanics now receive a $5,000 sign-on bonus and more when they join PSA. Be the first to find this interview helpful. Dont act like a robot! How did you handle it? From there they do one on one interviews to ask more personal questions. This question is a great way to test your problem-solving skills and ability to prioritize. I mingled with all of the other potential applicants for the job. After brief introductions the pilots took the log books and documents. Last is an offer. However, after a few weeks, they were still being tardy. This involves a group, where you will be asked questions in front of your peers. If you are interviewing, here are my tips: - look the part (skirt business suit in black or navy, slight basic heel, hair in bun, red lips or color that suits your skin tone, clean / fresh nails [nothing too crazy], natural make up, SMILE) - be yourself & be friendly (mingle, the people there are not your competition - they are your COWORKERS!) 20 Greenpeace Interview Questions and Answers, 20 Marsh McLennan Interview Questions and Answers, 20 Apache CXF Interview Questions and Answers, 20 Verisure Interview Questions and Answers. PSA has extended its revolutionary Pilot sign-on bonus program through Mar. Then if invited they do a one on one interview in Charlotte, NC. This involves a group, where you will be asked questions in front of your peers. Submitted resume, did assessment test (long process and very detailed), completed video interview (3 questions; very simple) F2F interview this week in North Carolina (no longer over zoom). Time me about a time that you dealt with a difficult passenger. I recorded myself responding to (4) questions: 1. The first part was just the company overview were they explain Continue Reading this Interview Experience, Copyright If you have any formal training, be sure to mention it in your answer. The first step after applying is the Behavioral Questionnaire. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied online. Interview was very easy. The questions asked were checking to see if you were able to make decisions as a captain or a first officer in a difficult position. - just breathe (if you did everything above, youve got it, so breathe, be yourself & enjoy the time mingling with amazing people! What can you bring to our company?Will you be okay with relocation?Name a brand or company you appreciate that always exceeds expectations, Describe a situation where you were most stressed out. All rights reserved. I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I havent received my email but I just left like 20 minutes ago lol. Video: Tips in Working as a Flight Attendant for PSA Airlines. The process took 2 weeks. From there, you have a second video interview. Everyone was amiable. Tell me about a time you went above & beyond. Example: I am extremely organized and detail-oriented. She was nice and cared what I had to say. One things that did catch me by surprise was them making us introduce ourselves to the whole group. An active-duty flight attendant interviewed me. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. PSA Airlines has an overall rating of 3.2 out of 5, based on over 685 reviews left anonymously by employees. This question can help the interviewer understand your training style and how you might train new employees at PSA Airlines. Break for lunch about 12 and at 1230 they start calling you in for the actual interview. The first half of the interview is some experienced FA's going over a presentation just to get you familiar with the company. This question is an opportunity to show the interviewer that you have the skills and abilities needed for this position. Tell me a time you went above & beyond for a customer. In person interview Anonymous Interview Candidate in Charlotte, NC, I applied online. It also helps them determine if you have experience working on airplanes that fly at night and during the day. Enter your email address below and we'll send you updates about recruiting events and openings, or give us a call at (877) 690-4421. Dont act like a robot! To help you prepare, weve compiled a list of sample PSA Airlines interview questions and answers. This question can help the interviewer determine if you are a good fit for their company. I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, 10/13 Applied 10/17 Video Interview Invite 10/19 Video Interview 10/20 F2F Invite 11/2 F2F Interview *PREVIOUS FA EXPERIENCE PRIOR TO PSA* Applied online & received an invite for the video interview within a few days. Interviews at PSA Airlines Experience Positive 79% Negative 9% Neutral 12% Getting an Interview Applied online 82% In Person 11% Other 2% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at PSA Airlines Flight Attendant (239) First Officer (4) A&P Mechanic (4) Crew Scheduler (3) See more interviews for top jobs When answering this question, try to think of a weakness that isnt too serious or something that would be hard for you to overcome. If there were to be no major code-sharing company, the Break for lunch about 12 and at 1230 they start calling you in for the actual interview. It seemed like those who were called in toward the end were then offered the position & fingerprinted but it is possible others will get offers later on! Example: In my last role as an HR manager, I helped develop our onboarding program for new hires. I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, - I completed an application online - Played a personality game; essentially an assessment - Received an invite to complete and upload recorded video responses - Got invited to interview in Charlotte, NC - We were asked to stand up and introduce ourselves, telling everyone an interesting fact about ourselves, then asked to read a standard flight attendant announcement - We were split into two groups and asked two questions each - Everyone was given a private interview. What salary does a PSA Flight Attendant earn in Halifax? Interview was very easy. This question can help the interviewer learn more about your problem-solving skills and how you react to challenges. The hiring process at PSA Airlines takes an average of 17.71 days when considering 278 user submitted interviews across all job titles. All rights reserved. Have you ever worked in a team environment? Talent Assessment What are 3 characteristics of a good FA? PSA has extended its revolutionary Pilot sign-on bonus program through Mar. I mingled with all of the other potential applicants for the job. It also shows the interviewer how you would handle multiple tasks at once. PSA Airlines Interview Process The interview process at PSA Airlines is relatively quick and easy compared to other airlines. I find that I get too little sleep when working overnight, which can affect my performance during the day. What can you bring to our company? What are 3 characteristics of a good FA? I believe I have good customer service skills. Don't be nervous! Good luck, aviation is amazing career and I wish you well! I applied online. Bring your passport for the face to face interview and also your license driver. From there, you have a second video interview. FREE Flight Attendant Airline Interview Information We now have 1221 interview experiences with 37622 registered members! The process took 2 weeks. The entire PSA Team were very professional, upbeat and laid out the Pros & Cons of becoming a flight attendant. Press J to jump to the feed. Time me about a time that you dealt with a difficult passenger. Prepare for star format questions and you will do well in this interview . Your email address will not be published. 2. I look forward to making a career in an industry in which I can interact with and serve people. Wish me luck! The group interview was broken down to 6 people in a panel interview and they asked 2 questions. You do not get any retakes for the questions. Why PSA? The airline also performs daily inspections on each aircraft before takeoff, including checking the oil levels, tire pressure, flaps and other important parts.. Free interview details posted anonymously by PSA Airlines interview candidates. The initial application is followed by a recorded video interview, and then finally an in-person interview. I applied online. I prefer to work the morning, afternoon and evening shifts because they allow me to spend time with my family in the evenings., Example: In my previous position at PSA Airlines, I encountered a passenger who became agitated during flight due to an issue with their ticket. We also read a brief PA out loud. What type of licenses do you hold, if any? Direct Entry Captains with over 950 flight hours will receive a $100,000 sign-on bonus and top-tier pay starting at $146 per hour. Is PSA Airlines a good company to work for? The process took 2 weeks. Review our qualifications to see if you meet the criteria, and apply online. I calmly explained that we could not change their ticket but offered them a voucher for future flights. When answering this question, it can be helpful to mention any specific maintenance schedule you may have worked with in the past. PSA Airlines Flight Attendant Video Interview Questions and Overview- Part 2. You have so many seconds once you begin to answer the question. Average salaries for Jet2 com and Jet2holidays Psa Flight Attendant: [salary]. The first step after applying is the Behavioral Questionnaire. I applied online. Login with Google! Tell me about a time you went above & beyond. Then, I would check with my colleagues to see if anyone could take . Updates on training What to expect during your virtual group and face to face. Interested in becoming an FA? We walked into a room; we had to present to ourselves and say an interesting fact. Get your questions answered by our Flight Attendant recruiting team. Please allow 30 minutes to complete the full video interview. Very easy four questions asked. The process took 2 weeks. An active-duty flight attendant interviewed me. I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, 10/13 Applied 10/17 Video Interview Invite 10/19 Video Interview 10/20 F2F Invite 11/2 F2F Interview *PREVIOUS FA EXPERIENCE PRIOR TO PSA* Applied online & received an invite for the video interview within a few days. Are you comfortable working on airplanes that fly day and night? Name a brand or company you appreciate that always exceeds expectations. What was your most difficult job? Common stages of the interview process at PSA Airlines according to 278 Glassdoor interviews include: At PSA, we provide team members with unique opportunities for growth and the right tools for professional development. This involves a group, where you will be asked questions in front of your peers. 1. Thanks in advance!! She was nice and cared what I had to say. What kind of maintenance schedule does PSA follow? We checked in at a hotel in Charlotte, NC, for the interview. They want to know that you are self-aware, so its important to answer honestly. There was about 15-20 people. Our interviews typically last anywhere from 15 minutes to 1 hour depending on the position, seniority level, and the number of interested applicants offered interviews. I applied online. New-hire Mechanics now receive a $5,000 sign-on bonus and more when they join PSA. - prepare for situational questions so you can provide a clear, quick & concise answer! They want to know that you are self-aware, so its important to answer honestly. If you are interviewing, here are my tips: - look the part (skirt business suit in black or navy, slight basic heel, hair in bun, red lips or color that suits your skin tone, clean / fresh nails [nothing too crazy], natural make up, SMILE) - be yourself & be friendly (mingle, the people there are not your competition - they are your COWORKERS!) Then there was a presentation about the job and the expectations. What are 3 characteristics of a good FA? Time me about a time that you dealt with a difficult passenger. 31, 2023, and its pilot premium pay through 2026. The interview is a few hours long and there's about 25 people total. Login with Facebook! With regional business comes regional responsibility. Attend a recruiting event and have the opportunity to talk with our recruiters, learn about our culture and apply to join our team! The next interview was with a recruiter. There was about 15-20 people. An active-duty flight attendant interviewed me. Most difficult? Candidates interviewing for Captain and In Flight rated their interviews as the hardest, whereas interviews for Pilot and Procurement Analyst roles were rated as the easiest. 4 PSA Airlines Psa Flight Attendant interview questions and 2 interview reviews. Your email address will not be published. Tell me a time you went above & beyond for a customer. FREE DOWNLOAD to: Top 10 Flight Attendant Interview Questions and Sample Answers by Miss Kaykrizz Sample Answer: " I feel that my weakness is my attention to details. 31, 2023, and its pilot premium pay through 2026. 302 PSA Airlines Flight Attendant interview questions and 238 interview reviews. Your four weeks of paid training will take place in Charlotte, NC. How long does it take to hear back from PSA? If not, I would stay on until the next scheduled flight. They dont offer on the spot and you should receive an email. Example: My biggest weakness is my attention to detail. This question is a great way for the interviewer to learn more about your experience and how it relates to working as a Flight Attendant. I interviewed at PSA Airlines in Aug 2022. Interviews for Top Jobs at PSA Airlines . This ensures that our customers are safe and taken care of while also ensuring that were able to keep up with our schedule., Example: PSA follows an annual inspection for all aircrafts that includes checking the landing gear, fuel system, engine mounts, tires, brakes, hydraulic lines, flight controls, electrical systems and more. If a plane was coming in late and there was still another flight scheduled for the same aircraft, how would you handle it? In this video, you'll learn about the latest way PSA Airlines is interviewing and hiring flight attendants. What type of training programs do you have in place at PSA? I applied online. it's very relaxed, you'll meet tons of cool people and GOOD LUCK! Describe how you handled a difficult situation? What do you want to become a flight attendant? As the fastest growing regional airline, we are proud to be actively involved in the communities where our team members live and work. I have a wide range of skills that I believe would be beneficial to your company. Why did you want to become a passenger service agent. This seemed to placate the passenger, and they calmed down.. The interview was wonderful. I stayed overnight at the hotel where the interviews were taking place. PSA Airlines Example: Ive worked in a team environment since I started my career as a flight attendant. What do you want to become a flight attendant? Last 10 Interviews Popular Companies SkyWest Airlines Air Transat United Airlines jetBlue American Airlines Spirit Airlines PSA Airlines Endeavor Air Frontier Airlines Emirates Delta Air Lines United Airlines Frontier Airlines 3. 2. What do you want to become a flight attendant? There was only about 9 of us for PSA. We also read a brief PA out loud. We encourage our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The interview was wonderful. 1. This question is a way for the interviewer to learn more about your availability. The interview process at PSA Airlines is relatively quick and easy compared to other airlines. Stay away and dont book on American if they involve code with PSA. The passenger began yelling at me and other employees on board the plane, which made some passengers uncomfortable. Im a male, btw. Our Flight Attendants are the face of PSA Airlines and American Airlines and are service professionals of the highest caliber, with the desire, drive and passion to provide outstanding service. We checked in at a hotel in Charlotte, NC, for the interview. Describe a negative customer service experience you turned around. Tell us what teamwork means to you. Talent Assessment You will then be fingerprinted then drug tested on the spot, I applied online. Terms Why PSA? I interviewed at PSA Airlines (Charlotte, NC) in Apr 2022. - prepare for situational questions so you can provide a clear, quick & concise answer! You may or may not have a private bedroom. Be professional and know basic approach briefings and youll be fine. If you have a lot of flexibility, explain that you would be willing to work any shift or overtime as needed. I would fit as leadership, diversity, and a team player. I know PSA is a growing company, so I understand there may be times where we need to work late or on weekends. I interviewed at PSA Airlines (Charlotte, NC) in Feb 2023. An active-duty flight attendant interviewed me. What are some strengths and weaknesses you exhibit in the workplace? Very easy four questions asked. The initial application is followed by a recorded video interview, and then finally an in-person interview. PSA Airlines salary trends based on salaries posted anonymously by PSA Airlines employees. If you are selected, congratulations, you are part of the PSA team. If not, I would stay on until the next scheduled flight. We talked again, and they said that their car broke down and they would need to take public transportation instead of driving. You will then be fingerprinted then drug tested on the spot, Flew in the night before. I applied online. This question can help the interviewer determine how you prioritize your time and manage multiple projects.